Steady, founder-led managed services for the network, wireless and infrastructure environments that keep your business running. You get senior judgement on the phone, not a level-1 ticket queue.
Target SLA of 99.95% uptime on supported environments.
Mean-time-to-resolve cut by 40–60% versus prior in-house or break/fix arrangements.
Predictable monthly run-rate instead of surprise project invoices.
Mid-market US companies whose internal IT team is stretched thin.
Multi-site organisations that need consistent support across every location.
Companies coming off a large rollout that need steady-state operations support.
No — we usually augment it. We take ownership of specific layers (network, wireless, infrastructure ops) so your team can focus on applications and the business.
Yes. All field and senior engineering staff are US-based, with national coverage.
12 months is standard, but we'll run a 60–90 day stabilisation engagement first if that's the right fit.